Key performance indicators (KPIs) can track metrics of re-engagement efforts, and identify areas needing improvement.
Understanding these 5 KPIs is a foundation for better patient re-engagement for Dental Practices to re-engage patients again.
Learn how to calculate and implement the KPI’s
Appointment
Attendance Rate
Patient
Satisfaction Rate
Referral
Rate
Treatment Plan
Acceptance Rate
Patient
Retention Rate
Start evaluating and improving your re-engagement efforts via the 5 KPIs
and provide a positive and memorable experience for your patients.
The Book is Available on
Samad Syed is the CEO and Founder of SRS Web Solutions, a Minneapolis, MN-based company that developed the leading dental software platform, mConsent. mConsent is All-in-One Digital Transformation Solution for Dental Offices which helps the front office go paperless, thereby improving Dental office productivity and improving Patient experience. Over 32 million patients across the USA have utilized mConsent software to go paperless, leading to improved patient experience and increased office productivity.
In addition to his work in the dental industry, Samad is a Six Sigma Master Black Belt and has trained over 400 business leaders on bringing productivity and profitability to their businesses using Six Sigma methodology.
Samad completed his Master’s in Engineering from Wayne State University in Michigan and holds an MBA from Indiana University.
Samad’s passion for improving patient experience and helping dental practices grow has led him to write “The Art of Patient Reengagement: How to Win Back Your Inactive Patients”. His hope is that the book will help dental practices achieve higher patient retention rates, increase revenue, and provide better patient care.