Integrated Partner

Built for the front office of an athenahealth-connected practice.

mConsent connects with athenahealth to support digital patient forms, patient demographics, eSign treatment plans, online forms, appointment reminders, confirmation updates, two-way SMS, mass messaging, patient reactivation, online scheduling request workflows, text-to-pay links, in-office terminal payments, reputation management, and Zaha AI receptionist workflows.

  • Digital patient forms and demographic workflows — collect patient information, signatures, ID cards, insurance cards, and required forms before the visit
  • Appointment reminders and confirmation updates — keep patients informed and help the front office manage confirmations
  • Two-way SMS, mass messaging, and reactivation — support patient communication and outreach workflows from one front-office platform
  • Text-to-pay, terminal payments, reputation management, and Zaha AI receptionist — support core patient engagement workflows connected to the front office experience
Book a demo See pricing
5,000+
Practices since 2017
5.5M+
Patients served
30M+
Documents processed
11M+
Appointments managed
mConsent is an athenahealth integrated partner. athenahealth® is a registered trademark of athenahealth, Inc. Capabilities may vary by practice configuration, enabled workflows, and onboarding setup. Reference to athenahealth on this page is for identification and integration compatibility purposes.
Supported workflows

athenahealth Workflow Support Overview

A quick look at the front-office workflows mConsent supports for athenahealth-connected practices.

Forms & Intake Supported

Digital patient forms, patient demographics, eSign treatment plans, and online forms designed to support athenahealth-connected intake workflows.

Appointments & Messaging Supported

Appointment workflows, appointment reminders, confirmation updates, two-way SMS, mass messaging, and reactivation outreach for athenahealth-connected practices.

Scheduling Supported

Online scheduling and scheduling request workflows that help patients submit appointment requests while keeping staff in control.

Payments Supported

Text-to-pay links and in-office terminal payment workflows that give staff flexible ways to collect patient payments.

Reputation & AI Supported

Reputation management, automated reputation request sending, and Zaha AI receptionist workflows to support patient engagement and front-office call handling.

E-prescription workflow — available as a non-integrated workflow that can support practice operations alongside mConsent front-office tools.
Forms & intake

Digital intake workflows for athenahealth practices

mConsent helps athenahealth-connected practices collect patient forms, demographic information, eSign treatment plans, signatures, ID cards, and insurance card images before the visit. The front office can reduce paper intake, improve preparation before appointments, and keep patient communication organized through mConsent workflows.

Online patient forms
Patient demographic capture and updates
eSign treatment plan workflows
ID and insurance card capture
Front-office review and approval workflows
mConsent · intake dashboard
Registration formComplete
Medical history & eSignSigned
ID & insurance cardCaptured
DemographicsUpdated
Financial policyPending
Intake active · athenahealth connected

Illustrative display. Actual workflows vary by practice configuration.

Appointments & messaging

Appointment reminders and patient messaging connected to daily workflows

mConsent supports appointment reminder workflows, confirmation updates, two-way SMS, mass messaging, and reactivation outreach for athenahealth-connected practices. These workflows help front-office teams communicate with patients, reduce manual follow-up, and keep appointment-related communication organized.

Appointment reminders
Confirmation updates
Two-way SMS conversations
Mass messaging campaigns
Patient reactivation outreach
mConsent · messaging timeline
Appointment createdSynced
Reminder sent — 48 hrsDelivered
Patient confirmedConfirmed
Two-way SMS follow-upReplied
Reactivation campaignQueued
Messaging active · athenahealth connected

Illustrative display. Actual messaging workflows vary by practice configuration.

Scheduling

Online scheduling request workflows for athenahealth practices

mConsent supports online scheduling request workflows that help patients submit appointment requests and help the front office review and manage those requests. This gives practices a clear digital path for capturing appointment interest while keeping staff in control of final scheduling workflows.

Patient-facing request submission
Office review workflow
Request tracking for front-office follow-up
Works alongside appointment reminders and messaging
mConsent · scheduling requests
Patient submits requestReceived
Office reviews requestPending
Staff follows upCompleted
Scheduling active · athenahealth connected

Illustrative display. Actual scheduling workflows vary by practice configuration.

Payments & engagement

Payment and reputation workflows for the front office

mConsent supports payment collection and patient engagement workflows for athenahealth-connected practices.

Payment workflows that support the front office

mConsent supports text-to-pay links and in-office terminal payment workflows for athenahealth-connected practices. These options give staff flexible ways to collect patient payments through digital and in-office channels.

Send text-to-pay links
Collect in-office terminal payments
Support patient payment communication from the front office

Reputation and AI receptionist workflows for athenahealth practices

mConsent supports reputation management, automated reputation request sending, and Zaha AI receptionist workflows for athenahealth-connected practices. These tools help practices manage patient engagement after visits and support front-office call handling.

Reputation management workflows
Automated reputation request sending
Zaha AI receptionist
Front-office call handling support
Other supported PMS

mConsent is designed to work with athenahealth and other major PMS.

If your practice runs Dentrix, Eaglesoft, Open Dental, or a different system, the same connector pattern applies. Specifics are confirmed during onboarding.

Dentrix

Designed to read and write the same patient activity into Dentrix™.

Eaglesoft

Designed to read and write the same patient activity into Eaglesoft®.

Other major PMS

Connector availability and supported workflows for additional PMS are confirmed during onboarding.
FAQ

Common questions about mConsent for athenahealth

Quick answers about the workflows mConsent supports for athenahealth-connected practices.

Yes. mConsent is an athenahealth integrated partner and supports approved front-office workflows for athenahealth-connected practices.
mConsent supports digital patient forms, patient demographics, eSign treatment plans, online forms, appointment reminders, confirmation updates, two-way SMS, mass messaging, reactivation, online scheduling request workflows, text-to-pay, POS terminal payments, reputation management, automated reputation request sending, and Zaha AI receptionist workflows.
Yes. athenahealth-connected practices can use mConsent to support online forms, patient demographic workflows, digital signatures, and treatment plan e-signature workflows.
Yes. mConsent supports two-way SMS, appointment reminders, mass messaging, and reactivation outreach workflows for athenahealth-connected practices.
Yes. mConsent supports text-to-pay links and in-office terminal payment workflows for athenahealth-connected practices.
Yes. Zaha AI receptionist workflows are supported for athenahealth-connected practices and can help with front-office call handling and patient communication.
athenahealth integrated partner

See how mConsent supports your athenahealth front office.

Schedule a demo to explore digital forms, appointment reminders, messaging, payments, reputation, and Zaha AI workflows for your athenahealth-connected practice.

Book a demo See the platform tour

mConsent is an athenahealth integrated partner. Capabilities may vary by practice configuration, enabled workflows, and onboarding setup. Pricing and program terms are governed by the MSA at activation. mConsent operates as a Business Associate under HIPAA and executes a BAA with client practices.