How Are Dentists Overcoming the Challenge of Operating During COVID-19?

Interview with Dr Jennifer White: How Dental offices are overcoming the challenge of covid-19?

Many Dentists and Healthcare Practitioners are finding their practices struggling
because of the COVID-19 pandemic. Be sure to familiarize yourself and your staff
with all CDC and State Board guidelines to keep your office operating safely
during the COVID-19 pandemic. Watch the case study of Dr. Jennifer White
and how her office is overcoming the obstacles of
operating under the pandemic.

7 Tips to Keep Your Office Safer During COVID-19

1. Give all patients a COVID-19 questionnaire to screen for signs or symptoms of COVID-19.

2. Sanitize and disinfect all commonly touched surfaces & equipment before and after each patient.

3. Maintain proper hygiene protocol at all times.

4. Ensure that all patients and staff wear a face mask. Wear protective gear including a mask, face shield, gown, gloves, and surgical cap.

5. Enforce social distancing as much as possible.

6. Check the temperature of everyone who enters the office.

7. Have sanitizer and disposable face masks available. Ask patients to sanitize upon entering the office and post treatment, prior to checking out.

How is Dr. White Managing her Dental Office
During COVID-19?

  • Advanced tools and hygienic practices are in place
  • Surgically clean areas and dry shields provide better isolation
  • The amount of contact in the office is limited and wiping down touched surfaces is enforced
  • She utilizes autofill because of its convenience
  • Patients are able to fill out forms at home with mConsent
  • Screening questionnaires are lifesavers
  • Temperature screenings and Pulse Ox screenings are very effective
  • Consistent cleaning of the office is being done including the bathroom
  • Checkout areas are wiped down after consultations
  • Physical distance between patients is maintained with an in-office messaging system
  • Gowns, face shields, face masks and surgical caps are used
  • Patients call or text upon arrival
  • Patients remain in their car until further instructions
  • Temperature screenings can be done at the patient’s car or at the entrance
  • Patients are asked to bring their own masks, but there are available maks in the office
  • Hand sanitizer is provided upon the patient’s arrival
  • Patients put their mask back on once treatment is complete
  • Hands sanitizer is provided again before going to the checkout station

How Does mConsent Keep ‘Bright White Dental’ Safer and More Effective?

  • All the consent forms are on the iPad
  • The staff is never down to their last paper copy anymore
  • They no longer have to worry about where the forms are
  • No clipboard or pen needed
  • Nice and consistent for the office
  • With the online forms everything is legible
  • It’s now easy to make out what medications patients are on
  • The longest part of the appointment is filling out the paperwork
  • With mConsent it’s already done
  • Dr. White can look at the completed forms before the patient even arrives
  • It makes time more efficient and allows a better experience for the patient
  • It’s super helpful with the patient’s photo because no camera needed
  • Scanning documents is helpful allowing necessary pictures to automatically go in the patient’s chart
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    Hear what our happy clients say about the mConsent experience!


    Online Reviews


    SRS Web Solutions has helped to reduce the amount of paper being used, scanned and shredded in my office.

    SRS took our patient authorization forms and neatly placed them in an iPad App which allows the patient to enter their information and sign directly on the pad. This information is then directed to their individual EHR; no paper to scan or shred. By using current technology we have cut our paper consumption by more than half which increased productivity, along with helping cut the risk of HIPAA violations. In addition to helping us keep our commitment to the reduction of paper, SRS Web Solution has created a personalized Clinic App. This app works with both iPhones and Android and is an easy way for our patient’s to inquire about appointments. Thanks to SRS Web Solutions our office has reduced paperwork, increased productivity and made the transition easy. SRS Web Solutions staff has been accommodating and supportive throughout the process.

    star star star star star

    Dr. Haseen Syed

    My company has had the pleasure of working with SRS Web Solutions and let me just tell you that they do a phenomenal job.

    They got and set up Ipads for our patient paperwork and they also designed our new website and it has made our lives so much easier! The Ipads connect straight to our software so it frees up a lot of time for our front desk so they don't need to scan everything and print off pages and pages of paper, and they also designed our webpage so its different than those other practices in our profession. If there's ever something that we want changed (like we wanted a shorter medical history and to add teeth numbers to our consent forms), Ali and his team get it fixed in record time.

    star star star star star

    Terissa Dee

    Handling paperwork at the front office was tough, where we have to print and scan consents, patients intake, medical history and many documents.

    Too much paperwork and we still called ourselves paperless office..mConsent truly helped us to be paperless, we use iPads now with the mConsent app on it and all documents goes right into the system. Thank You for helping.

    star star star star star

    Kendra Zapata

    We are completely satisfied with how easy the iPad software is to work with, it has helped us completely eliminate the patient paper check-in forms – we love working with team

    star star star star star

    Tiffany C

    As Seen

    mConsent has been covered by major publishing houses across the country.




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