Your front desk will never call insurance again.
A dedicated team handles eligibility checks, benefit breakdowns, portal lookups, and phone calls — so your staff focuses on patients, not insurance. Built for Dentrix, Eaglesoft, and Open Dental.
Our integration list continues to grow. Don't see yours? Ask us — we can confirm →
2 wks
Go live in as little as two weeks
$25K+
Avg. annual savings reported
48 hrs
Verified before the appointment
$99/mo
IV software included free
Dental insurance verification is draining your front desk
15–25% of claim denials come from faulty or missing verification. These are the problems Insurance Concierge was built to solve.
Short-Staffed
Can't find or afford dedicated insurance staff. Your existing team is stretched thin.
Hours on Hold
Staff spends 4+ hours daily calling insurance companies and waiting on hold.
Claim Denials
Errors in manual verification lead to rejected claims, rework, and lost revenue.
Patient Surprises
Patients discover coverage gaps at checkout — eroding trust and satisfaction.
Insurance Verification Software vs. Agency vs. mConsent Insurance Concierge
Three ways to handle insurance verification — only one gives you a dedicated team, full breakdowns, and software in one plan.
| mConsent Insurance Concierge | Agency | Insurance Verification Software | |
|---|---|---|---|
| Eligibility checks | Dedicated human team | Manual, by agents | Automated, real-time |
| Full benefit breakdowns | Complete — 18 fields incl. CDT codes, missing tooth, COB | Varies by agency | Partial — basic fields |
| Portal lookups & phone calls | ✓ Handled by your dedicated team | ✓ | ✗ Your staff still calls |
| Breakdowns uploaded to PMS | ✓ Direct to Dentrix, Eaglesoft, Open Dental | ✗ Usually faxed/emailed | Varies |
| Dedicated team for your practice | ✓ US-managed, assigned to you | Shared across clients | ✗ |
| Real-time communication | ✓ Dedicated chat with your team | ✗ Email / phone | ✗ Support tickets |
| Same-day re-verification | ✓ Handled on the spot | Depends on SLA | Your staff re-runs it |
| Insurance Verification software included | ✓ Software included with service | ✗ No software | That is the product |
| Training & documentation | ✓ Doc center, templates, walkthroughs | ✗ | Self-serve knowledge base |
| Staffing coverage gaps | ✓ Always staffed — no gaps | Agent turnover affects quality | ✗ Your staff still does the work |
| Pricing model | You choose your plan based on volume | Monthly salaried | Per-provider / month |
Comparison reflects general market patterns. Specific capabilities vary by vendor. Book a demo to see how Insurance Concierge compares to your current setup.
Ready to stop comparing and start saving?
Book a 15-Min DemoA dedicated dental insurance verification team — not just software
We assign a US-managed team of experienced insurance verification agents to your practice.
We Integrate With Your PMS
API installation connects us to Dentrix, Eaglesoft, Open Dental, or your EMR. Google Chat gives your team a direct line to our agents. Go live in as little as two weeks.
We Verify 48 Hours Before
Our agents verify insurance 1–2 weeks (or 48 hours) before each appointment using portals, phone calls, and fax-backs. Full dental breakdowns are completed and uploaded to your system.
Your Team Treats Patients
Verified breakdowns are in your PMS before the patient arrives. No surprises, no hold times, no claim denials from bad data. Your front desk focuses on care, not calls.
A dedicated team and the most complete breakdowns in dental
This isn't a chatbot or automated tool — it's experienced insurance verification agents who adopt your workflows, use your processes, and communicate with you in real time.
Your own verification team
US-managed, always staffed, with deep dental insurance portal knowledge. They scale with your practice.
18 fields verified. Nothing missed.
Maximums, deductibles, fee schedules, waiting periods, missing tooth clauses, treatment eligibility by CDT code — all uploaded directly to your PMS.
Every field in every breakdown
Insurance Concierge helps your entire team
Cost-Effective & Fast
Simple unlimited plans. Go live in two weeks. Eliminate IV issues caused by staffing gaps. Benefit from our experts' best practices.
Full Clarity & No Training
Always know verification status with reports. No need to create training materials or manage the IV process. Simple unlimited pricing.
One Less Major Task
Stop spending hours on hold. Access training resources. Smooth collaboration via Google Chat. Focus on patients in the chair.
No Surprises, Faster Care
Insurance issues identified before the appointment. No surprise costs. Faster treatment — start 3–4 weeks earlier with quicker pre-auths.
How much can your practice save with Insurance Concierge?
Adjust the sliders to match your practice. See what Insurance Concierge saves you.
* Estimates based on $20/hr staff rate, 250 working days/year, 15% verification-related denial rate at $75 avg cost per denial, and $6,500 avg hiring & training cost per staff turnover cycle. Actual savings vary by practice.
How Optima Dentistry transformed their insurance verification
A real practice. Real results. See what happened when Optima Dentistry in Plano, TX switched to Insurance Concierge.
Insurance Concierge gave our team 3 hours back every single day. Staff morale improved because they're no longer stuck on hold — they're focused on patients. And with same-day verifications, our patients now have real financial clarity before treatment even starts.
Software, Tools & Training — All Bundled
Insurance Concierge includes everything your practice needs to go live — no hidden costs, no surprises.
Dental insurance verification FAQs
mConsent maintains HIPAA compliance through administrative, physical, and technical safeguards. We execute Business Associate Agreements (BAAs) with all customers. View our security practices →
Let our team handle your entire insurance verification process
Go live in two weeks. Unlimited verifications. Full dental breakdowns uploaded to your PMS. Your front desk never touches insurance again.
