Order Samad Syed’s new book
The art of patient
re-engagement
How to win back inactive patients
Order now
This new breakthrough book from Samad
is the step-by-step guide on how to grow your practice by
bringing back inactive patients.
Also get a case study that shows how a dental practice
consistently booked 40+ patients/month from 5 patients/month
without spending thousands of dollars.
Illustrative example; individual practice results vary.
About the book
Discover the secrets to reviving relationships with inactive patients and reenergizing your practice with this indispensable guide. In The Art of Patient Re-engagement: How to Win Back Your Inactive Patients, you’ll learn effective strategies for reconnecting with patients who may have fallen off your radar, enhancing patient satisfaction, and supporting practice growth.
Inside this comprehensive book, you’ll uncover:
The importance of patient re-engagement and its impact on practice growth. Key factors that contribute to patient inactivity and how to identify them. Innovative and proven techniques for reaching out to inactive patients. Tailored communication strategies for different patient groups and their unique needs. Essential tools and resources for implementing a successful patient re-engagement program. Real-life case studies that demonstrate the power of effective patient re-engagement. Measuring the success of your re-engagement efforts and refining your approach for continuous improvement.
The Art of Patient Re-engagement is an invaluable resource for healthcare professionals, including dentists, physicians, and practice managers, looking to rekindle relationships with inactive patients and grow their practices. Packed with practical advice and actionable insights, this book will help you unlock the potential of patient re-engagement and transform your practice today.
Don’t let inactive patients hold your practice back any longer. Click “Order Now” to embark on your journey to mastering the art of patient re-engagement!
The book is available on
About the author
Samad Syed is the CEO and Founder of SRS Web Solutions, a Minneapolis, MN-based company that developed the dental software platform mConsent. mConsent is designed as an all-in-one digital transformation solution for dental offices to support paperless intake, front-office workflow, and patient experience. Millions of patients across the USA have used mConsent software as part of digital intake workflows.
In addition to his work in the dental industry, Samad is a Six Sigma Master Black Belt and has trained over 400 business leaders on bringing productivity and profitability to their businesses using Six Sigma methodology. Samad completed his Master’s in Engineering from Wayne State University in Michigan and holds an MBA from Indiana University.
Samad lives in Dallas, TX. His educational background and extensive experience in the dental industry have made him a respected and sought-after expert in the field.
Samad’s passion for improving patient experience and helping dental practices grow led him to write The Art of Patient Re-engagement: How to Win Back Your Inactive Patients. His hope is that the book will help dental practices achieve higher patient retention rates, increase revenue, and provide better patient care.
What readers are saying
Dr. Ibraiz Quamer
Lifesmiles Dentaloffice personnel. This accessible book explains how to apply practical techniques for streamlining workflow, it also presents creative strategies for re-engaging inactive patients. It emphasizes the value of utilizing contemporary tools and teamwork to speed up the process of contacting inactive patients. Overall, through cooperation and efficient resources, this indispensable book helps dental practitioners increase patient engagement, retention, and unlock the potential of their current patient database.Dr. Ibraiz Quamer, Lifesmiles Dental
Mr. Muzamil S
Office Manager, Pioneer Smiles, Irving TXknowledge and inspiration necessary to successfully engage and win back our patients, making it an invaluable resource for our practice.Mr. Muzamil S, Office Manager — Pioneer Smiles, Irving TX
Anas Athar
Regional Director of Orthodontics, Smile Brands Inc.Here’s to the success of your book and the inspiration it will undoubtedly bring to many. Cheers!Anas Athar, Regional Director of Orthodontics, Smile Brands Inc.
Edited for length and clarity. Individual experiences vary; not typical of all readers.
Book launch events
The book is available on
Important disclosures
Content on this page describes a book by Samad Syed and related educational materials; it is not legal, clinical, or billing advice. Case study and reader statements reflect individual experiences. mConsent operates as a Business Associate under HIPAA and executes a BAA with client practices.
About the book. The Art of Patient Re-engagement: How to Win Back Your Inactive Patients is offered for educational and operational reference. It is not a substitute for advice from qualified legal, clinical, or compliance counsel. Your practice should review re-engagement workflows, consent, and messaging policies for your state, specialty, and payer requirements before implementation.
About commercial claims. Statements on this page describe strategies the book is intended to support and workflows common in dental practices. They are not service-level commitments, performance guarantees, or representations of any specific outcome—financial, scheduling, retention, or otherwise. Ordering is handled on a separate checkout page; fulfillment and refund terms are governed by the seller’s policies at the time of purchase.
About the case study example. The reference to a practice moving from approximately 5 to 40+ patients per month is an illustrative example included with promotional materials. Individual practice results vary materially based on patient base, staff workflow, PMS configuration, local regulation, marketing spend, and other factors. It should not be assumed representative of typical reader outcomes.
About reader testimonials and quotes. Quotes on this page are edited for length and clarity and reflect feedback associated with the book or related programs. Individual experiences vary and are not typical of all readers or customers. Results referenced by any individual are not guarantees for your practice.
About platform and author statements. Where author or company materials reference cumulative patients served, practices, or documents processed, those figures reflect aggregate program-wide totals since 2017 and are not annualized forecasts or commitments to results for any individual practice or reader.
HIPAA, TCPA, and patient communication. mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement (BAA) with each customer. If your practice implements re-engagement workflows using mConsent or other tools, the practice (not mConsent or the author) remains responsible for compliant consent, opt-out handling, and policies under the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and applicable state laws.
Trademarks. mConsent and related marks are trademarks of SRS Web Solutions, Inc. Amazon and other third-party names and logos are trademarks of their respective owners; references are for identification only and do not imply endorsement, partnership, or affiliation. Dentrix is a trademark of Henry Schein One, LLC. Eaglesoft is a registered trademark of Patterson Dental Supply, Inc. Open Dental is a registered trademark of Open Dental Software, Inc.
* Source: mConsent internal platform logs since 2017. Not annualized.
Full Disclosures & Trademarks
