Fully integrated with
& more...
See the Kiosk in action
Check-in time reduced to average of
60 seconds per patient.
Front desk freed up 15+
hours per week.
Case Study:
Life Smiles Dental Care Cuts
Patient Wait Time with Self
Check-In Kiosk
Practice: Life Smiles Dental Care
Type: General Dentistry
Software Stack: Self Check-In Kiosk + mConsent
The Challenge
Manual check-in was taking up the majority of our front office team's time. We found that 90% of our interactions with patients were spent guiding them through the check-in process, collecting paperwork, making copies of IDs and insurance cards, and verifying submitted information. It significantly slowed down our intake and affected the overall patient experience. Before we introduced the kiosk, nearly all of our time with patients was focused solely on check-in.
Usman Salam, Office Manager
The Self Check-In Impact
The kiosk system immediately transformed the intake process. Patients now check in independently using various options: appointment time, phone number with date of birth, or a personalized QR code. Once checked in, the system prompts them for any missing items like IDs or insurance, and they can fill out digital forms while waiting.
The kiosk checks patients in and instantly shows us who has arrived and who hasn’t. It also automatically notifies patients if they’re missing anything like an ID, insurance card, or forms, so they can take care of it right away. This shift enabled the front desk team to reclaim hours of manual work, reduce paper handling, and streamline the entire verification process, providing complete visibility into what has been submitted and what remains pending. Everything is digitally tracked, so we can see exactly what has been submitted and what’s still missing. Nothing slips through the cracks.
Usman Salam, Office Manager
Faster, self-guided check-ins
100% digital forms & intake
Real-time form tracking
Better patient experience
Less front desk workload
Results After 60 Days
80% of our patients, regardless of age, use our kiosks, reducing the 15-20 hours per week burden on our front office staff.
- Seamless digital form collection with full visibility.
- Increased efficiency in patient intake.
- Better reputation management from improved experience.
- Patients spend less time waiting and more time
being seen.
Watch Full Story
Real Story. Real Results.
Meet Usman Salam
Practice Manager at Life Smile Dental Care
When front desk tasks were slowing down operations and patient wait times were climbing, Usman found a smarter solution.
With mConsent’s self check-in kiosk, his team now streamlines:
- Patient check-in and form submission
- ID and insurance card collection
- Real-time patient tracking
- Seamless data sync with devices
Why DSOs Choose mConsent Dental Kiosk
Plug & Play Hardware
Arrives preconfigured,
no IT setup required.
Consistency Across Locations
Standardize workflows from
10 to 100+ practices.
Seamless PMS Integrations
Works with Dentrix, Eaglesoft, Open Dental, Dolphin, and other leading systems.
Reliability & Support
HIPAA-compliant, encrypted, monitored devices with ongoing support.
Custom Branding
Add your logo, colors, and messaging so each office looks polished and on-brand.
Faster Patient Throughput
Shorten wait times and keep chairs filled by streamlining check-in during peak hours.
4 Steps to Seamless Check-In
Step 1: Patient Arrives
Enter your phone number or scan the QR code at the kiosk.
Step 2: Confirm Details
Demographics verified, incomplete forms sent to phone.
Step 3: Complete Forms
Patients finish documentation in the waiting room -
no staff needed.
Step 4: Staff Alerted
Front desk is notified when the patient is ready to be
called back.
HIPAA Compliant
US-Based Support
Encrypted
Start With a 15-Minute Demo
Answers for DSOs & Busy Practices
Is there a hardware fee?
Hardware included in subscription.
How long does setup take?
Plug & Play — kiosks arrive preconfigured.
Does this work with my PMS?
Yes. Integrated with Dentrix, Eaglesoft, Open Dental, Dolphin, and more.
What about shipping, installation, and support?
Covered with every kiosk subscription.
What if patients aren't tech-savvy?
The kiosk is designed to be simple and intuitive — just enter a phone number or scan a QR code. Most patients complete the process in under a minute. For those who need help, staff can step in briefly, but 90%+ of patients check in without assistance.
TRY THE KIOSK
FREE FOR 14 DAYS
Hardware shipped to your office.
mConsent® and Dental Kiosk™ are trademarks of SRS Web Solutions, Inc.
All other
trademarks are property of their respective owners.
