Arrivals, handled — before they reach the front desk.
An iPad-based check-in station designed to verify patient details, capture missing IDs and insurance cards, and route intake forms to a patient's own phone — with data designed to write back to your practice management system.
A four-step flow, built for the lobby.
The kiosk is designed to let patients move through arrival, verification, intake, and hand-off without waiting on the front desk.
Patient arrives
Mobile number, date of birth, or a personalized QR code is used to look up the appointment.
Confirm details
Demographics are reviewed; missing items such as IDs or insurance cards are flagged on screen.
Complete intake
Outstanding forms can be finished at the kiosk or delivered to the patient's own phone for completion.
Front desk notified
Once the workflow completes, the front desk dashboard surfaces the patient as ready to be called back.
Designed to standardize arrivals across every chair, every day.
A complete intake station — not just a sign-in screen.
The kiosk is designed to verify identity, capture insurance card and ID images, surface incomplete forms, and route remaining work to the patient's own phone — so the front desk can stay focused on calls and care coordination.2
Plug & play setup
iPads ship preconfigured. Connect to Wi-Fi, sign in, and the kiosk is designed to be ready for patients shortly after.
Consistency across locations
Designed for multi-site groups: the same arrival workflow at every office, with central admin controls.
Custom branding
Apply your practice logo and colors so patients see your brand — not generic software.
Designed with HIPAA safeguards
mConsent operates as a Business Associate under HIPAA and executes a BAA with each customer. The kiosk is designed with administrative, physical, and technical safeguards including encryption in transit and at rest.
Less time at the desk
Designed to shorten lobby queues during peak hours so the front desk can focus on calls and coordination.2
More than a sign-in. A complete intake station.
Missing insurance card? The kiosk is designed to prompt the patient for a photo. Incomplete forms? Designed to be sent to the patient's phone. The dashboard is designed to surface what is still outstanding so the team can see status at a glance.
Patients can finish intake on their own device.
When the kiosk identifies missing forms, it can offer to deliver them to the patient's mobile phone (with their consent). Registration, medical history, consent, and HIPAA acknowledgments are designed to be completed in the waiting area and routed back to your PMS.
"The kiosk handles arrivals and shows us who is checked in and who is still finishing forms. If a patient is missing an ID, an insurance card, or a form, the system flags it on screen so we can address it before they sit down."— Office Manager, an Arlington-area general dentistry practice Individual experience. Results, time savings, and staff impact will differ from practice to practice and are not guaranteed.
What teams tell us changes after rollout.
Qualitative observations shared by participating practices. Outcomes are not guaranteed and vary by office.2
Steadier arrivals
Front desk teams report a smoother flow during the morning and post-lunch rushes, with fewer patients clustering at the counter.
Cleaner intake records
Practices describe fewer follow-up calls for missing forms, signatures, and insurance details thanks to gap detection at arrival.
More attentive front desk
Because routine sign-in is handled at the kiosk, staff have more time to take phone calls and coordinate with clinical teams.
Pairs with the modules front offices use most.
Paperless Intake
Digital forms, e-signatures, and PMS write-back — the engine the kiosk feeds.
Explore module →Communication
Two-way patient messaging that sends form links to phones with consent.
Explore module →Insurance Concierge
Designed to validate eligibility behind the scenes once intake is complete.
Explore module →Questions teams ask before rollout.
See the kiosk flow in about 15 minutes.
A working walk-through of the four-step flow, the front-desk dashboard, and how data is designed to write back to your PMS.
Capability described on this page is illustrative based on typical configurations; actual results vary by practice size, staffing, PMS, and patient mix. Pricing and program terms are governed by the MSA at activation. mConsent operates as a Business Associate under HIPAA and executes a BAA with client practices.
Full Disclosures & Trademarks
Footprint and scale
"5,000+ dental practices since 2017" reflects cumulative practice accounts that have used mConsent since the platform's commercial launch. Additional platform-level reference figures (5.5M+ patients served, 30M+ documents processed, 11M+ appointments coordinated) are cumulative across all customers and modules and are not specific to the Self Check-in Kiosk module. Figures are reviewed periodically and may be updated.
Operational outcomes vary
Statements about throughput, lobby flow, intake completeness, and front-desk workload describe what the platform is designed to do; they are not guarantees of any specific result at any specific practice. Actual outcomes depend on patient volume and demographics, staff training, PMS configuration, network conditions, and how the practice deploys the workflow. Quoted experiences from individual offices are illustrative and may not be typical. Specific commercial terms, including any service goals or commitments, are governed solely by your Master Services Agreement (MSA) and applicable Order Form with mConsent.
PMS integrations & trademarks
Dentrix is a trademark of Henry Schein One, LLC. Eaglesoft is a trademark of Patterson Dental Supply, Inc. Open Dental is a trademark of Open Dental Software, Inc. All other product names, logos, and brands are property of their respective owners. References to these systems are for identification only and do not imply endorsement, partnership, certification, or affiliation unless explicitly stated. Available integration scope, supported fields, and write-back behavior depend on your specific PMS edition, version, and customer configuration; the mConsent onboarding team will confirm what applies to your environment.
HIPAA & data handling
mConsent operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) and executes a Business Associate Agreement (BAA) with each customer. The platform is designed with administrative, physical, and technical safeguards, including encryption of protected health information in transit and at rest, role-based access controls, and audit logging. "HIPAA-aligned" or "HIPAA-aware" language elsewhere on this page should be read in the context of these safeguards and the executed BAA, not as a regulatory certification of any individual customer's compliance program.
SMS, phone & TCPA
Any text message sent to a patient through the kiosk workflow — including secure links to outstanding intake forms — is initiated only after the patient affirmatively opts in at the kiosk and is limited to the transactional appointment context. Patients may reply STOP at any time to opt out. Marketing communications are not sent through the kiosk SMS workflow without separate, express written consent that complies with the Telephone Consumer Protection Act (TCPA), implementing FCC rules, and applicable state law. Practices remain responsible for their own consent records and for following any state-specific notice or consent requirements that apply to dental communications.
Testimonials & forward-looking statements
Quoted statements from individual practices, office managers, and team members reflect the experience of those individuals at the time of recording and may not be typical. Other practices may experience different outcomes depending on their staffing, patient mix, location, equipment, and configuration. Forward-looking statements (for example, about adoption, time savings, or operational improvement) are subject to change and are not guarantees. Nothing on this page should be construed as a binding commercial commitment; commercial terms are governed by your MSA and Order Form with mConsent.





