Self Check-in Kiosk for Dental Practices | mConsent
Self check-in kiosk

Arrivals, handled — before they reach the front desk.

An iPad-based check-in station designed to verify patient details, capture missing IDs and insurance cards, and route intake forms to a patient's own phone — with data designed to write back to your practice management system.

5,000+
Practices since 2017
5.5M+
Patients served
30M+
Documents processed
11M+
Appointments managed

Designed to work alongside your PMS

How it works

A four-step flow, built for the lobby.

The kiosk is designed to let patients move through arrival, verification, intake, and hand-off without waiting on the front desk.

1

Patient arrives

Mobile number, date of birth, or a personalized QR code is used to look up the appointment.

2

Confirm details

Demographics are reviewed; missing items such as IDs or insurance cards are flagged on screen.

3

Complete intake

Outstanding forms can be finished at the kiosk or delivered to the patient's own phone for completion.

4

Front desk notified

Once the workflow completes, the front desk dashboard surfaces the patient as ready to be called back.

SMS / text consent Step 3 may include a text message to the patient's mobile phone with a secure link to outstanding intake forms. The patient receives a one-time disclosure at the kiosk and must affirmatively opt in before any message is sent. Message and data rates may apply. Frequency varies by appointment. Reply STOP to opt out at any time. mConsent does not use these numbers for marketing without separate, express written consent.
Built for the front office

Designed to standardize arrivals across every chair, every day.

A complete intake station — not just a sign-in screen.

The kiosk is designed to verify identity, capture insurance card and ID images, surface incomplete forms, and route remaining work to the patient's own phone — so the front desk can stay focused on calls and care coordination.2

Plug & play setup

iPads ship preconfigured. Connect to Wi-Fi, sign in, and the kiosk is designed to be ready for patients shortly after.

Consistency across locations

Designed for multi-site groups: the same arrival workflow at every office, with central admin controls.

Custom branding

Apply your practice logo and colors so patients see your brand — not generic software.

Designed with HIPAA safeguards

mConsent operates as a Business Associate under HIPAA and executes a BAA with each customer. The kiosk is designed with administrative, physical, and technical safeguards including encryption in transit and at rest.

Less time at the desk

Designed to shorten lobby queues during peak hours so the front desk can focus on calls and coordination.2

Smart intake

More than a sign-in. A complete intake station.

Missing insurance card? The kiosk is designed to prompt the patient for a photo. Incomplete forms? Designed to be sent to the patient's phone. The dashboard is designed to surface what is still outstanding so the team can see status at a glance.

ID & insurance capture — designed to prompt patients to photograph their cards directly at the kiosk.
Forms to phone — outstanding forms can be sent to the patient's mobile (with consent) for completion in the waiting area.
Status visibility — the front desk view is designed to show who has arrived, who is mid-intake, and who is ready.
Digital-first workflow — designed to reduce reliance on paper forms and manual data entry.2
Explore Paperless Intake
Forms to phone

Patients can finish intake on their own device.

When the kiosk identifies missing forms, it can offer to deliver them to the patient's mobile phone (with their consent). Registration, medical history, consent, and HIPAA acknowledgments are designed to be completed in the waiting area and routed back to your PMS.

Designed to detect gaps — the kiosk identifies which forms are still outstanding for each patient.
Consent-first SMS — texts are only sent after the patient affirmatively opts in at the kiosk.
PMS write-back — submitted forms are designed to flow into Dentrix, Eaglesoft, Open Dental, and other major PMS.3
Electronic signatures — consent and treatment-plan acknowledgments captured on the patient's device.
About this story. The experience described below reflects the perspective of one practice. Outcomes vary by office size, staff training, patient population, and PMS configuration. The story is not a guarantee of similar results at any other practice.
"The kiosk handles arrivals and shows us who is checked in and who is still finishing forms. If a patient is missing an ID, an insurance card, or a form, the system flags it on screen so we can address it before they sit down."
— Office Manager, an Arlington-area general dentistry practice Individual experience. Results, time savings, and staff impact will differ from practice to practice and are not guaranteed.
What practices report

What teams tell us changes after rollout.

Qualitative observations shared by participating practices. Outcomes are not guaranteed and vary by office.2

Steadier arrivals

Front desk teams report a smoother flow during the morning and post-lunch rushes, with fewer patients clustering at the counter.

Cleaner intake records

Practices describe fewer follow-up calls for missing forms, signatures, and insurance details thanks to gap detection at arrival.

More attentive front desk

Because routine sign-in is handled at the kiosk, staff have more time to take phone calls and coordinate with clinical teams.

FAQ

Questions teams ask before rollout.

iPads ship preconfigured. Practices typically connect to Wi-Fi, sign in, and walk through a brief onboarding session with our team. Timing varies based on the office's network and existing PMS configuration.
The kiosk is designed to integrate with Dentrix, Eaglesoft, Open Dental, and other major PMS platforms. Specific write-back fields and frequency depend on your PMS, version, and configuration — our onboarding team will confirm what is supported for your setup.3
The kiosk interface is designed for accessibility, with a single primary action per screen, large tap targets, high-contrast text, and clear progress indicators. Front-desk staff can step in to assist any patient who prefers help.
mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement (BAA) with each customer. The platform is designed with administrative, physical, and technical safeguards including encryption in transit and at rest. View our security practices →
Patients receive an on-screen disclosure at the kiosk and must opt in before any text message is sent. Messages are limited to the appointment context (a secure link to outstanding intake forms). Standard message and data rates may apply. Patients can reply STOP at any time. mConsent does not use these numbers for marketing without separate, express written consent.
The kiosk is designed to handle routine arrival tasks — identity look-up, demographic confirmation, ID and insurance card capture, and intake-form completion — so the front desk can focus on calls, payment posting, scheduling, and patient questions. It is intended to support the front desk, not replace it.

See the kiosk flow in about 15 minutes.

A working walk-through of the four-step flow, the front-desk dashboard, and how data is designed to write back to your PMS.

Capability described on this page is illustrative based on typical configurations; actual results vary by practice size, staffing, PMS, and patient mix. Pricing and program terms are governed by the MSA at activation. mConsent operates as a Business Associate under HIPAA and executes a BAA with client practices.