Real results from real practices
See how dental practices like yours transformed their operations with mConsent
Trusted by dental practices nationwide
From single-chair startups to multi-location groups, offices running mConsent report faster patient check-ins, fewer scheduling bottlenecks, and a measurable drop in administrative overhead. The case studies below share the specific numbers behind those results - hours saved every week, dollars saved every year, and how quickly each front-office team adopted paperless intake, digital consents, and self check-in kiosks.
Individual results are not typical and will vary. The case studies below describe the experiences of specific practices. Figures are self-reported by each practice, have not been independently audited by mConsent, and are not a guarantee, projection, or estimate of the results your practice will achieve. See full disclosures at the bottom of this page.
Life Smiles Dental Care
General Dentistry
The Challenge
Manual check-in consumed 90% of front office time - guiding patients through paperwork, collecting IDs and insurance cards, making copies, and verifying submitted information. It significantly slowed intake and affected the overall patient experience.
What Feature Helped Them Grow
Self Check-In Kiosk
The kiosk freed front desk staff from manual check-in, cutting weekly admin time by 15-20 hours and driving 80% patient self-check-in adoption - letting the team focus on patient care instead of paperwork.
The Solution
- Self check-in kiosk with phone number, DOB, or QR code options
- Automatic prompts for missing IDs, insurance, or forms
- Digital form completion on patient devices while waiting
- Real-time form tracking so nothing slips through the cracks
Results After 60 Days
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“The kiosk checks patients in and instantly shows us who has arrived and who hasn’t. It also automatically notifies patients if they’re missing anything. Everything is digitally tracked, so nothing slips through the cracks.”
Lift Dental
General Dentistry
The Challenge
All paper intake - hand-filled forms, manual retyping, and scanning. Admin workload nearly required hiring another staff member this one-chair practice couldn’t afford.
What Feature Helped Them Grow
Paperless Digital Intake
Digital forms cut 7 hrs/week of data entry and ~$65K/year in admin costs - no extra hire needed.
The Solution
- Digital forms replacing all paper registration and medical history
- Automatic data sync - no retyping or scanning
- Forms sent via text and email with e-signatures
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“We’re saving 7 hours a week on data entry and $65,000 a year - it just wouldn’t make sense not to use mConsent. Now we can prioritize serving our patients.”
Blatchley Family Dentistry
General Dentistry
The Challenge
After acquiring the practice a year ago, everything was very traditional - paper charts, manual check-in, and handwritten documentation. With a wide range of patient ages and computer knowledge levels, the front desk spent too much time on paperwork instead of patient care.
What Feature Helped Them Grow
Online Patient Forms
Letting patients complete paperwork online before visits cut front desk time dramatically and transformed office flow within 6 months - patients skip the paper packet and staff handle less manual check-in.
The Solution
- Digital intake so patients complete forms online before or upon arrival
- Flexible options for less tech-savvy patients with personal iPad review
- Streamlined office flow reducing front desk bottlenecks
- Dedicated support team for fast onboarding and ongoing help
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“At the beginning there is a learning curve which is expected with any new integration that is applied to a practice but overall, once everything is established and everyone is trained - you’re going to be good. You’re going to be set! Patients are able to fill out their paperwork online and they like that because they don’t have this packet of paper to fill out.”
Lake Highlands Dental
General Dentistry
The Challenge
Patients filled out six pages of paperwork by hand - either at home (print, fill, bring in) or in the waiting room. Staff scanned everything into the computer, and one in five patients had errors in DOB, phone numbers, or other details. The entire paperwork process took around 30 minutes per patient.
What Feature Helped Them Grow
Digital Patient Forms
Switching from 6-page handwritten packets to digital forms cut the intake process from 30 minutes to 10 - freeing staff to spend time with patients instead of scanning and correcting errors.
The Solution
- Digital forms sent via practice website link or direct text/email
- Forms completed on patient devices and uploaded to iPad and chart
- Eliminated lost paperwork and scanning bottlenecks
- Fraction of the monthly cost of toner and paper supplies
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“It saves tons of time and allows us to spend time with the patient instead of patients sitting while the dentist inserts the information. Papers don’t get lost with mConsent. I would say ‘Just do it!’ It will change their lives.”
The Extra Smile
General Dentistry
The Challenge
Before mConsent, everything was labor intensive with lots of time-consuming paperwork. Staff spent valuable hours on manual form processing instead of focusing on important patient-facing tasks.
What Feature Helped Them Grow
iPad Patient Intake
iPad-based digital forms eliminated labor-intensive paperwork and let staff redirect time to high-priority tasks - patients love the experience and give the practice a 10/10 rating.
The Solution
- Digital forms eliminating time-consuming paper workflows
- iPad-based patient intake patients genuinely enjoy using
- Streamlined patient updates with minimal staff effort
- Responsive support team (30 min to 1 hour response)
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“Before mConsent everything was definitely more labor intensive, lots of time consuming paperwork that we don’t have to do now. We can now use our time to get important things done. Patients really love how they can use the iPad instead of writing things down on paper.”
Boonsboro Family Dentistry & Orthodontics
General & Orthodontic Dentistry
The Challenge
Staff had to find and pull patient charts and manually input data - a time-consuming process where papers sometimes got lost if they weren’t scanned right away. Illegible handwriting made DOB, phone numbers, and other details hard to decipher.
What Feature Helped Them Grow
Tablet-to-Chart Integration
Forms completed on the tablet sync directly into the patient chart - no scanning, no lost paperwork, and no illegible handwriting - making the practice more efficient with 28 forms fully digitized.
The Solution
- Tablet-based forms that go directly into the patient chart
- No more scanning, lost forms, or illegible handwriting
- Reliable backup system always ready to access patient charts
- Responsive support team with quick call-backs
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“mConsent is definitely an asset for our practice because it helps out with not having all that paperwork, not having to scan things. It goes right into the patient’s chart. We don’t have to worry about losing the form. If something does happen where we can’t get into the chart, there’s always a backup system.”
Supertooth Dentistry
General Dentistry
The Challenge
Managing 12 patient forms through manual paper processes and ensuring accurate data transfer into Eaglesoft was time-consuming for the scheduling and front office team.
What Feature Helped Them Grow
Eaglesoft Integration
Seamless Eaglesoft sync from online and iPad forms eliminated double data entry - everything transfers automatically so the scheduling team can focus on patients, not manual chart updates.
The Solution
- Online and iPad-based digital forms for every patient
- Seamless Eaglesoft integration with automatic data transfer
- Simplified intake for scheduling coordinators
- Top-rated support team (10/10)
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“The great thing about it is everything is online and on the iPad and it makes it really easy for us that it goes into Eaglesoft. It transfers over. It’s really good for our office. I would highly recommend it.”
Allatoona Family Dental
General Dentistry
The Challenge
Every day, staff had to print out the router sheet and collect patient signatures - a very time-consuming manual process. With 27 forms to manage, the front office needed a faster, more reliable way to handle consents and medical history updates.
What Feature Helped Them Grow
Digital Consents & Medical History
Instant chart-ID lookup for consents and medical history updates replaced daily router sheet printing - turning a time-consuming signature chase into a quick, paperless workflow across 27 forms.
The Solution
- Plug in patient chart ID and forms pop up instantly
- Digital consents and medical history updates in seconds
- Eliminated daily router sheet printing and signature collection
- Great support team for nervous first-time adopters
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“Before using mConsent I had to print out the router sheet everyday and get the patient’s signature, very time consuming. Much easier-just plug in the patient chart ID and it pops up. For offices that are nervous to make the switch to mConsent-I recommend they make the switch; very easy to use.”
Bright Dental Care
General Dentistry
The Challenge
Managing 61 forms (including Spanish-language versions) through manual front office data entry led to mistakes and wasted time. Staff had to manually enter patient information into the system, increasing the risk of errors.
What Feature Helped Them Grow
Automated Patient Data Sync
Eliminating manual patient info entry across 61 bilingual forms reduced front office mistakes and freed staff for higher-value work - delivering outstanding convenience from day one.
The Solution
- Digital forms with automatic patient info sync - no manual entry
- 61 forms including Spanish-language options
- Outstanding convenience with smooth post-setup operations
- Immediate phone callbacks and responsive email support
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“I strongly recommend mConsent because of accuracy and convenience and digital access. It reduces the number of mistakes the front office makes when they enter the patient information. Not having to enter the patient info is great. Convenience is outstanding.”
Sonja D Gill DDS
General Dentistry
The Challenge
With 30 patients on the schedule who all needed paperwork updated, staff faced a constant juggling act. Patients overdue for updates filled out 5 pages of paperwork that then had to be scanned - time-consuming, labor intensive, and costly in paper and recycling.
What Feature Helped Them Grow
Pre-Visit Form Updates
Sending digital paperwork updates to all scheduled patients ahead of time simplified managing 30 daily appointments - replacing 5-page paper packets and hours of scanning with proactive outreach.
The Solution
- Proactive digital form updates sent to patients ahead of appointments
- Eliminated 5-page paper packets and manual scanning
- More downtime to contact scheduled patients for the entire month
- Eager, responsive support team always ready to help
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“Simplifies trying to juggle 30 patients on the schedule who all need to have paperwork updated. Do not hesitate to give it a try. You will not be sorry. In the long run it will save a lot of labor and recycling of paper.”
Gramercy Dental NYC
General & Cosmetic Dentistry
The Challenge
During the pandemic, shared clipboards, paper, and pens created unnecessary contact risk. Staff spent excessive time scanning forms, shredding paper, and integrating documents into Dentrix - bogging down the team that should be focused on patient care and treatment plans.
What Feature Helped Them Grow
Customizable Contactless Forms
Per-doctor customizable forms patients complete at home eliminated clipboard contact, scan-and-shred workflows, and front desk bottlenecks - freeing staff for treatment plans and post-op follow-up.
The Solution
- Customizable forms per doctor, completed at home before visits
- Contactless check-in - patients go directly to the operatory
- iPad consents signed in-room - permanently stored, never lost
- Digital treatment plan presentation on tablet in the operatory
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“Having mConsent forms that you can customize per doctor, and have them fill it out in the comfort of their own home is brilliant. It’s so much more efficient and less contact. It also cuts down on paper. The biggest overhead is the staff and if you can make them fly along and it’s more efficient they could actually pay more attention to the patients.”
Kenton Dental Care
General Dentistry
The Challenge
As a community-focused clinic, Kenton Dental Care faced thousands of hours wasted annually on manual data entry - driving up administrative expenses and pulling staff away from serving patients.
What Feature Helped Them Grow
Paperless Data Automation
Automated digital intake saved ~5,200 hours and ~$55K in admin costs annually - redirecting community clinic resources from data entry back to serving patients affordably.
The Solution
- Affordable, easy-to-use digital patient forms
- Automatic data sync eliminating manual entry hours
- Staff redirected from admin work to patient care
- Measurable ROI for a community dental practice
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“mConsent helps our clinic save ~5,200 hours a year otherwise wasted on data entry, which enables us to save ~$55K in administrative expenses. Affordable and easy to use, mConsent adds value to our community.”
Arlington Dental Excellence
General Dentistry · Arlington, TX
The Challenge
Before mConsent, the practice had to print every new patient form, have patients fill them out by hand, bring them back, scan each page, then import documents one-by-one into the patient chart. Staff spent significant time on data entry and shredding paper at the end of each day.
What Feature Helped Them Grow
Full Paperless Platform
Going fully paperless eliminated print-scan-import-shred cycles and saved $100K+ over 2.5 years - with 100% referral conversion as Dr. Ghanim recommends mConsent to every dentist he knows.
The Solution
- Paperless digital intake forms replacing all printed paperwork
- Seamless Eaglesoft integration
- Forms sent to patients before appointments via text/email
- Automated data sync eliminating manual entry and shredding
Results Over 2.5 Years
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“When we joined mConsent all that headache was gone. It literally was so seamless and easily transitioned. I genuinely cannot understand how any office does not have mConsent already. We saved at least $100,000 over the course of a couple of years. I genuinely wish I did this 10 years ago.”
Blatchley Family Dentistry
General Dentistry
The Challenge
The practice needed a modern intake solution that would drastically improve how the office functions - something easy, convenient, and patient-approved that the entire team could adopt quickly.
What Feature Helped Them Grow
End-to-End Digital Intake
A user-friendly, patient-approved digital intake workflow drastically changed how the office functions - easy for staff, convenient for patients, and backed by a responsive support team.
The Solution
- User-friendly digital intake patients approve of
- Convenient workflow that changed office operations
- Seamless integration with practice management software
- Responsive support team for ongoing assistance
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“Efficiency at it’s finest. Easy, convenient, user friendly, patient approved... I mean the list goes on. It has drastically changed how our office functions. They have a great support team as well.”
Dental Practice
General Dentistry
The Challenge
Paper consent forms led to toner shortages, crooked copies, smudges, and missed answers that looked horrible in charts. Patients were still filling in paperwork 10-15 minutes into appointments, and outdated records created breakdowns between front and back office staff.
What Feature Helped Them Grow
iPad Medical History & Document Manager
Doctors review and sign off medical histories face-to-face on the iPad - records auto-sync to the document manager, catching medication changes for older patients and ending 10-15 minute in-appointment paperwork delays.
The Solution
- iPad medical history review with eye contact between doctor and patient
- Automatic sign-off into the document manager
- Custom forms matching existing paper layouts verbatim
- Live chat support (10/10 rating) for instant help
Results
Individual result - not a guarantee of similar outcomes. Self-reported by the practice; not independently audited.
“It’s really nice to have the iPad in front of them, so they can make eye contact with patients and go over the medical history. When they’re done, they can sign off and it goes automatically into the document manager. Especially with the medical history it’s very important with our older clients, medications change.”
Ready to transform your practice?
Join 5000+ dental practices already using mConsent to cut administrative time, reduce paperwork errors, and give patients a faster, more modern check-in experience.
Individual results are not typical and will vary. Every figure attributed to a practice on this page is that practice's own reported number and has not been independently audited by mConsent. Nothing here is a guarantee, projection, or estimate of your results. Plan inclusions and commercial terms are set in your Master Service Agreement. mConsent operates as a Business Associate under HIPAA and executes a BAA with each customer.
Individual results & typicality. The case studies on this page describe the experiences of specific named practices and are not typical. Individual results are not guaranteed and vary with practice size, patient volume, specialty, payer mix, local market, staffing, workflow, PMS product and version, implementation quality, staff adoption, and ongoing usage. Do not rely on any figure here as a prediction of what your practice will achieve.
How these figures were obtained. Hours saved, dollars saved, adoption rates, check-in times, and similar metrics are self-reported by each practice through interviews, surveys, and correspondence. mConsent has not independently audited, verified, or recalculated these figures, and does not warrant their accuracy. Practices measured their own baselines using their own methods, which differ between practices and are not directly comparable.
Results-card values. Values shown in results cards, including rounded and range figures, are the practice's own reported estimates for the period described rather than audited measurements. Percentages such as adoption or digital-collection rates reflect that practice's own tracking during the stated window and may not have been sustained afterward. Time periods differ between case studies; some cover 60 days and others cover multiple years, so figures are not comparable across cards.
Named practices & customer quotes. Practices, individuals, and roles are named with permission. Quotations reflect that individual's own opinion and experience at the time given, are reproduced substantially as provided, and may have been lightly edited for length or clarity without changing meaning. Statements by customers are their views, not claims by mConsent, and no compensation was provided in exchange for a specific statement unless separately disclosed.
Audio testimonials. Audio recordings are provided with the speaker's permission and may be edited for length or audio quality. They describe individual experiences and carry the same limitations as the written case studies on this page.
Aggregate platform figures. Platform totals shown on this page are limited to: 5,000+ practices since 2017, 5.5M+ patients served, 30M+ documents processed, and 11M+ appointments managed. These are lifetime totals from mConsent system logs as of April 2026, are cumulative across all mConsent products, and are not a forecast of your results.
Product behavior. Descriptions of what mConsent does on this page reflect how the product is designed to behave in the configurations those practices used. Available capabilities depend on your plan, PMS product and version, network configuration, and how your workflows are set up. Features referenced in a case study may not be included in every plan.
Commercial terms. Plan inclusions, pricing, onboarding scope, implementation timelines, and any guarantee terms are defined in your Master Service Agreement with mConsent. Nothing on this page is an offer, a quote, or a binding commitment, and nothing here modifies your contract or creates a warranty.
HIPAA and TCPA. mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement (BAA) with each customer. Your practice remains the Covered Entity and is responsible for lawful use of the platform and for patient consents required by law. Patient text and automated outreach require prior express consent, working opt-out handling, and practices consistent with the Telephone Consumer Protection Act (TCPA) and applicable state law. View our security practices
Integrations & trademarks. mConsent is designed to work with Dentrix, Eaglesoft, Open Dental, and other major PMS. Dentrix and Dentrix Ascend are trademarks of Henry Schein One, LLC. Eaglesoft, Dolphin, and OfficeMate are trademarks of Patterson Dental Supply, Inc. Open Dental is a trademark of Open Dental Software, Inc. Practice names and marks referenced on this page belong to their respective owners and are used with permission to identify the practice. Third-party marks do not imply endorsement, affiliation, or sponsorship beyond the relationships disclosed.
Full Disclosures & Trademarks
Maria
BLATCHLEY FAMILY DENTISTRY
