Dentrix Integration | mConsent — Connected Partner for Paperless Forms, Reminders & Payments
🏆 mConsent is a Dentrix Authorized Connected Partner — Certified by Henry Schein for Real-Time 2-Way Sync See it in action →
Dentrix Authorized Connected Partner

Your front desk is drowning.
mConsent fixes that.

As a Dentrix Authorized Connected Partner, mConsent delivers true 2-way integration — paperless forms, automated reminders, 2-way texting, insurance verification, and payments all writing directly back to Dentrix. Zero double-entry. Zero clipboard chaos.

14 hrs
Saved per week avg.
40%
Fewer no-shows
4.9★
Avg. practice rating

Sound familiar?

Every Dentrix practice we talk to is fighting the same battles

Clipboard Chaos

Patients filling out paper forms. Staff re-typing everything into Dentrix. Errors, delays, and wasted hours — every single day.

~45 min per new patient

Phone Tag & No-Shows

Front desk stuck on the phone confirming appointments. Patients still don't show up. Empty chairs kill production.

Avg. 15% no-show rate

Insurance Headaches

Calling payers, waiting on hold, manually checking eligibility. Critical info missing until the patient is already in the chair.

12 min per verification

Chasing Payments

Mailing statements, waiting weeks. Patients forget. Balances pile up. Collection costs eat into revenue.

$40K+ avg. AR backlog

Data Double-Entry

Information in one system but not the other. Staff copies data between platforms. Mistakes happen. Time is wasted.

3-5 systems to manage

Zero Visibility

No idea which patients confirmed, who needs recalls, what treatments are pending, or how production compares to collections.

Decisions made on gut feeling

Missed Calls & After-Hours

Every missed call is a missed appointment. Patients call after hours, get voicemail, and book with whoever answers first.

~35% of calls go unanswered

Patients Disappear

Patients finish treatment and vanish. No reactivation system. No campaigns. They show up 3 years later — at a different office.

$150K+ lost revenue per year

Unscheduled Treatments

Treatment plans are presented, patients say "I'll think about it," and nobody follows up. Thousands in accepted-but-unscheduled work collecting dust.

$12K+ in pending treatment per doctor

Before vs. After mConsent

HIPAA Compliant
Dentrix Authorized Connected Partner
🇺🇸
US-Based Support
📱
Branded iPad App
⚙️
30-Min Setup
🏆
Dentrix Authorized
Connected Partner

Verified and authorized by Henry Schein for direct integration with Dentrix

Not every integration is created equal. mConsent is Dentrix-authorized.

Being a Dentrix Authorized Connected Partner means mConsent has been vetted, tested, and certified by Henry Schein to integrate directly with Dentrix at the deepest level. This isn't a workaround, a screen-scraper, or a one-way API connection — it's a true, bidirectional data bridge that Henry Schein stands behind.

🔗
True 2-Way Sync Data flows both directions in real-time — not batch, not overnight
🛡️
Henry Schein Certified Tested and approved by the makers of Dentrix themselves
30-Minute Setup Bridge app installs on your Dentrix server — live in one appointment block
🔄
Always Current Integration is maintained as Dentrix updates — no broken connections
✓ Authorized Connected Partner Real-time bidirectional sync. Data writes directly to Dentrix Document Center, Demographics, Appointment Book, and Continuing Care. Certified, supported, and maintained.
✕ Generic / Unofficial Integrations One-way data pushes. Manual exports. Broken when Dentrix updates. No Henry Schein support. Your data may not sync at all.

Every form. Digital. Auto-synced to Dentrix.

Send intake, consent, and medical history forms via text or email before the visit. Patients complete them on their phone. Data flows directly into Dentrix Document Center and Demographics — no typing, no scanning.

  • Pre-Visit Forms — Send via text/email with appointment reminders. Patients complete on their own time.
  • iPad App for In-Office — Walk-ins and onsite patients use your branded iPad app for intake and consent.
  • Chairside Consent — Sign procedure-specific consent forms on the iPad before treatment begins.
  • Patient Kiosk — Dedicated kiosk for check-in sends forms to patient's phone automatically.
  • Custom Forms Builder — Upload and customize your own forms. Your branding, your questions.
See Forms in Action

Smart reminders that actually reduce no-shows

mConsent automatically escalates from text → email → phone call recommendation. Patients who confirm get forms. Those who don't get re-engaged. All synced to Dentrix.

1

Appointment Scheduled → "Save the Date"

Within 5 minutes of booking in Dentrix, patients receive a text + email confirmation with appointment details.

Automatic SMS Email

7 Days Before → Confirmation Request

Patient receives a confirmation request via text and email with a one-tap confirm link.

Automatic
Confirmed — Patient gets forms + same-day reminder
No Response — Escalates to 4-day request
3

4 Days Before → Follow-Up or Forms

Confirmed patients receive intake + consent forms link. Unconfirmed get another reminder with urgency.

Automatic
4

3 Days Before → Staff Phone Call (if unconfirmed)

Still no confirmation? Front desk gets a notification to make a personal call. mConsent flags these patients.

Staff Action
5

Day-Of → Final Reminder + QuickFill

Confirmed patients get a same-day reminder. No-shows trigger automatic QuickFill messaging to waitlisted patients to fill the slot.

Automatic SMS

Every confirmation updates the Dentrix Appointment Book in real-time

See the Playbook in Action

Real conversations. Not just broadcasts.

Patients text back. Your team responds from mConsent. Confirm appointments, answer questions, send forms, fill cancellations — all via text, all HIPAA-compliant, all synced to Dentrix.

  • Real-Time Text Conversations — Patients reply to reminders, ask questions, request changes.
  • ASAP / QuickFill List — Cancellation? Mass-text your waitlist. First to reply gets the slot.
  • Bulk Messaging & Campaigns — Send targeted messages to patient groups for promotions, office updates, or recalls.
  • Forms via Text — Send intake or consent form links mid-conversation. Patient completes on their phone.
  • HIPAA-Compliant — All messages encrypted. Audit trail maintained.
Try 2-Way Texting
⚡ Practice Favorite

Insurance verified before the patient sits down.

When a patient submits their forms online, mConsent reads the insurance info, checks eligibility through connected payers, and delivers a full verification report to your front office — in seconds, not minutes.

  • Auto-Triggered — Verification runs automatically when patient submits insurance info.
  • Real-Time Reports — Coverage details, maximums, deductibles, copays — all in one report.
  • Connected Payers — Integrated with major dental insurance networks.
  • Insurance Concierge — Optional premium service: our team handles full verification directly with payers before the patient arrives.
See Sample Report

Patients book. You approve. Dentrix updates.

Let patients request appointments 24/7 from your website. mConsent reads your Dentrix Appointment Book for availability, patients pick a time, and your office approves — no phone calls needed.

  • 24/7 Online Booking — Patients schedule at their convenience, even after hours.
  • Real-Time Availability — Reads directly from Dentrix Appointment Book.
  • Office Approval Workflow — Requests appear in mConsent for review before confirming.
  • Auto-Add to Dentrix — Approved appointments go straight into the Dentrix schedule.
See Scheduling Flow

Never lose a recall patient again.

mConsent syncs with Dentrix Continuing Care to automatically identify patients due for appointments. Then it sends personalized recall reminders via text or email — with forms attached so they come in ready.

  • Syncs with Dentrix Continuing Care — Pulls recall due dates automatically.
  • Automated Recall Reminders — Text + email sequences to re-engage overdue patients.
  • Forms with Recalls — Include intake, consent, and medical history forms with every recall message.
  • Reactivation Campaigns — Target patients who haven't visited in 6, 12, or 18+ months.
See Recall Workflows
🤖 AI-Powered

Never miss another call. Zaha answers 24/7.

Missed calls are lost revenue. Zaha AI answers when your team can't — booking appointments around the clock, filling cancellations from your waitlist with QuickFill, and handling routine questions. Stop losing patients to voicemail.

  • 24/7 AI Answering — Zaha picks up after hours, during lunch, and when lines are busy. Patients never hit voicemail.
  • Appointment Booking — Zaha books directly into Dentrix. Patients confirm via text. No staff involvement needed.
  • QuickFill Integration — Cancellation? Zaha notifies up to 2,000 waitlisted patients instantly to fill the slot.
  • Routine Questions — Hours, location, insurance accepted, directions — Zaha handles it so your team doesn't have to.
  • Call Summary & Transcript — Every AI-handled call is logged with a full transcript in your mConsent dashboard.
See Zaha AI in Action

Bring back patients who disappeared.

Inactive patients are revenue sitting idle in your database. Our dedicated reactivation team runs done-for-you email, SMS, and postcard campaigns to bring them back — no marketing effort from your staff, just patients returning to the chair.

  • Done-For-You Campaigns — mConsent's reactivation team handles everything. Email, text, and postcard outreach — all managed for you.
  • Smart Targeting — Automatically identify patients overdue 6, 12, 18, or 24+ months from Dentrix Continuing Care data.
  • Multi-Channel Outreach — Email → SMS → Postcard escalation sequence. Meet patients wherever they respond.
  • Forms Attached — Returning patients get updated intake and consent forms with every reactivation message.
  • ROI Tracking — See exactly how many patients returned and the revenue recovered from every campaign.
Start Reactivating Patients

Fill your schedule with targeted outreach.

Bulk SMS for promotions, birthdays, seasonal specials, and special offers. Notify up to 2,000 patients instantly. Drive reappointments with targeted campaigns — all from your mConsent dashboard, all synced to Dentrix.

  • Bulk SMS Campaigns — Send targeted messages to patient groups for promotions, office updates, new services, or seasonal offers.
  • Birthday & Anniversary Messages — Automated birthday greetings with special offers keep your practice top-of-mind.
  • Unscheduled Treatment Follow-Up — TX Plan reminders tighten follow-up so accepted treatments don't slip away. Personalized sequences per procedure type.
  • Smart Segmentation — Filter by last visit date, treatment type, insurance, location, or custom tags. Send the right message to the right patients.
  • Campaign Analytics — Track delivery, open rates, click-through, and appointments booked from every campaign.
See Campaign Builder

Tools that tighten front desk control

Every additional feature designed to prevent leakage and keep your practice running smoothly

Self Check-In Kiosk

90% of patients check in without staff help — freeing your front desk to handle what matters. Sends forms to patient's phone. Reduces bottlenecks and keeps the lobby moving.

Waiting Room TV

Showcase services, reviews, and forms on your waiting room TV. Reduce perceived wait times and drive treatment acceptance. Auto-updates with your latest Google reviews.

e-Prescription

Send digital prescriptions directly from your mConsent dashboard. No paper, no phone calls to pharmacies — just fast, secure medication management integrated with Dentrix.

Practice App

Manage your practice from your phone. Send reminders, answer patient texts, view schedules, and share forms — anywhere, anytime. Your front desk in your pocket.

More ways mConsent powers your Dentrix practice

A complete platform — not just one more point solution

Practice Analytics & Morning Huddle

Real-time dashboards for show rates, production vs. collection, treatment acceptance. Your team gets a Morning Huddle Report daily with every patient's key details.

mPayr — $0 Fee Payment Processing

Text2Pay links get 47% of balances paid within 24 hours. In-office terminals and iPad payments handle the rest. Smart Auto-Nudge™ catches failed cards before they become A/R problems. Your practice keeps 100% of revenue with $0 processing fees.

Treatment Plan Reminders

Automatically remind patients about pending or recommended treatments. Boost case acceptance and keep chairs full with personalized follow-up sequences.

Online Reviews & Reputation

Auto-send review requests after checkout. Negative feedback goes to a private form. Protect and grow your online reputation without extra front desk effort.

Patient Surveys & Feedback

Send post-visit surveys to measure satisfaction and catch issues early. NPS scoring, custom questions, and automated follow-up based on responses.

Multi-Location Support

Manage multiple practice locations from one mConsent account. Unified reporting, per-location settings, and centralized patient communication across all offices.

Patient Referral Tracking

Track where new patients come from. Identify your top referral sources — patients, doctors, or campaigns — and measure ROI on marketing spend.

Patient Portal

Give patients a self-service portal to view upcoming appointments, complete forms, make payments, update their info, and message your office — anytime.

ASAP / QuickFill List

When cancellations happen, instantly message up to 2,000 patients on your waitlist. First to confirm gets the slot — automatically updated in Dentrix. No empty chairs.

The deepest Dentrix integration — authorized by Henry Schein.

mConsent's Connected Partner status means this integration is certified, maintained, and supported at the highest level. When Dentrix updates, our connection stays live. When you need help, both teams have your back. This is not a third-party workaround — it's the real thing.

📅
Appointment Book
Read + Write
Demographics
Read + Write
🏆
mConsent
Authorized Connected Partner
📁
Document Center
Read + Write
🔄
Continuing Care
Read
Patient demographics auto-update
Forms stored in Document Center
Appointments sync bidirectionally
Continuing Care / Recall data reads
Confirmation status updates in real-time
Medical alerts flagged automatically
New patient records auto-created
Insurance info written to patient file
Integration maintained through Dentrix updates
Dual support from mConsent + Henry Schein
No setup fees — included in every plan
Live in under 30 minutes

Trusted by thousands of dental offices

★★★★★

"We eliminated paper forms entirely in the first week. The Dentrix integration is seamless — demographics, documents, everything just appears. My front desk team can't imagine going back."

D
Dr. Patel
Bright Smile Dental • Dentrix User
92%
of patients complete forms before arriving
★★★★★

"Our no-show rate went from 18% to under 7%. The confirmation playbook is incredible — patients get the right message at the right time. And when someone cancels, QuickFill fills the slot within minutes."

S
Sarah K., Office Manager
Family Dental Care • 3 Locations
$8,200
recovered monthly from filled cancellations
★★★★★

"The insurance verification alone pays for mConsent. We used to spend 15 minutes per patient calling payers. Now it's automatic — the report is waiting before the patient even arrives."

M
Maria R., Billing Coordinator
Premier Dental Group • Dentrix User
14 hrs
saved per week on insurance calls

See mConsent + Dentrix in action

Book a 15-minute walkthrough with a Dentrix integration specialist. As a Dentrix Authorized Connected Partner, we'll show you exactly how mConsent connects to your existing Dentrix setup — no pressure, no commitment.

🏆 Dentrix Authorized Partner ✓ Free Demo ✓ No Setup Fees ✓ Live in 30 Minutes

Your Dentrix just got a whole lot smarter.

Join 5,000+ practices that automated their front office with mConsent — the only patient engagement platform that is a Dentrix Authorized Connected Partner. Setup in under 30 minutes.

HIPAA Compliant 🏆 Dentrix Authorized Connected Partner ⭐ 4.8/5 Rating 🇺🇸 US Support