mPhones — Physical Phone for Dental Front Desk | mConsent
Designed to surface patient data as the call connects

Your phone finally knows your patients

mPhones is the business phone system built for dental front desks. When a patient calls, your team is designed to see name, balance, last visit, and next appointment — all pulled from your PMS as the call connects.

No contract Free number porting Month-to-month
mPhones device

The Difference

What does your front desk see
when a patient calls?

mPhones surfaces the patient — and everything your front desk needs — the moment the phone rings.

mConsent mPhones
Henry Johnson Patient
Last Visit: March 12 — Cleaning
Balance: $240 outstanding
Insurance: Delta Dental ✓
Next Appt: May 5 — Crown
Designed to pull from Dentrix, Eaglesoft, Open Dental & more
Same record as intake, payments & insurance modules
BAA executed — HIPAA Business Associate
+
What mPhones Provides

mPhones includes all of the functionality your offices currently need:

Call transfer
Call waiting
Conference calling
Custom call trees and auto attendants
Voicemail management
Fax capabilities
Ring groups and intelligent call routing
Business hours and after-hours call handling
Softphone apps for desktop and mobile

¹ Illustrative display. PMS integration subject to connector availability. See MSA for full terms.

Why mPhones

Everything your front desk needs, before they answer

mPhones connects to your PMS and the broader mConsent platform so your team sees the complete patient picture without switching screens or searching records.

Know Every Caller

When a patient calls, the front desk is designed to see their name, last visit date, account balance, next appointment, and insurance status — pulled from your practice management system as the call connects.

Dentrix™ Eaglesoft™ Open Dental™ + Other Major PMS

Dentrix is a trademark of Henry Schein One. Eaglesoft is a trademark of Patterson Companies. Open Dental Software is an independent product. Integration availability varies by connector.

Built for Dental

Month-to-month default. No cancellation fees, no porting penalties, no long-term lock-in. Designed to fit the way dental practices actually operate.

HIPAA Business Associate

mConsent operates as a Business Associate under HIPAA and executes a BAA with each customer. Every call data interaction is governed by the same compliance framework as your other mConsent modules.

One Unified Platform

Intake forms, appointment reminders, two-way texting,* insurance verification, payments, AI call handling, and now mPhones — everything linked to the same patient record. Your front desk sees the complete patient story on one screen.

* SMS features require prior express written consent per TCPA. Consent language provided by mConsent.

Complete Platform

Every module, one patient record

mPhones is part of a platform designed so your team never has to leave one screen to get the full picture. When the phone rings, the same intake, payment, insurance, and appointment data that powers every other module is surfaced on the call.

Paperless Intake

Every form completed and designed to sync with your PMS before the patient arrives.

Insurance Concierge

Coverage designed to be verified 24–48 hours before the appointment.

mPayr Payments

Secure cards on file, automatic payment collection, and fewer overdue balances.

Zaha AI

Designed to handle missed calls and route appointment requests around the clock.

app.mconsent.net
Today's Overview
Calls Today
14
Patients ID'd
12
Bal. Flagged
3
Incoming Call
HJ
Henry Johnson
Crown Appt May 5 • Balance $240
ACTIVE
Recent Calls
Patient Balance Ins.
Jane Patient $0 Active
Michael R. $120 Review
Sarah L. $0 Verified
Illustrative display — patient data shown is fictional
Get Started

Book a Demo

We’ll walk you through setup, porting, and integration with your current PMS.

What’s Included

Everything your practice needs
in one phone system

IVR & Call Routing

Build call flows for scheduling, billing, and after-hours routing from the portal.

Voicemail

Per-user and per-queue voicemail with email notification.

eFax

Send and receive faxes from the portal and email — no fax machine needed.

Desktop & Mobile App

Take and make calls from the desktop app or mobile app — no desk phone required.

FAQ

Common questions

Everything you need to know before adding mPhones to your practice.

mPhones is designed to integrate with Dentrix, Eaglesoft, Open Dental, and other major PMS platforms. Integration availability varies by connector and is confirmed during onboarding.
mPhones defaults to a month-to-month arrangement with no cancellation fees and no porting penalties. Specific commercial terms are set out in the Master Services Agreement provided at time of purchase.
mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement (BAA) with each customer. Patient data surfaced during calls is governed by the same security and compliance framework as all other mConsent modules.
Number porting is included at no additional charge. The porting timeline and process are outlined during onboarding and depend on your current carrier.
mPhones is designed to work as part of the mConsent platform, leveraging the shared patient record that powers intake, payments, communication, and insurance modules. Standalone configurations are discussed during onboarding.
mPhones works from the desktop app and mobile app — no desk phone required. If your practice prefers a physical handset, compatible SIP desk phones are available for purchase separately. Your team can use any combination of desk phone, desktop app, and mobile app.
Yes. mPhones includes eFax — send and receive faxes directly from the mConsent portal. No separate fax machine or fax service subscription needed. Incoming faxes are delivered to your portal and email. Outgoing faxes can be sent from the desktop app and email.
mPhones is powered by enterprise-grade VoIP infrastructure trusted by more than 2 million businesses and rated No. 1 by PCMag for 12 consecutive years. Uptime and performance targets are set out in the Master Services Agreement.

Give your front desk the context they’ve been missing

Book a demo and see what your front desk sees when a patient calls on mPhones.

No contract Free porting BAA included

Important disclosures

Individual results are not typical. Platform statistics, integration capabilities, and feature availability vary by practice profile, PMS configuration, and service agreement.

Platform statistics. Platform statistics (5,000+ practices, 5.5M+ patients, 30M+ documents, 11M+ appointments) are cumulative figures since 2017 and are updated periodically. Individual practice results will vary. All commercial claims are subject to the mConsent Master Services Agreement.

HIPAA & compliance. mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement with each customer. Nothing on this page constitutes legal or compliance advice.

mPhones integration. mPhones is designed to surface patient data from connected practice management systems as calls are received. Integration availability, data fields displayed, and system performance depend on the configuration of your PMS connector. Actual data latency may vary. Uptime and service-level commitments are set out in the Master Services Agreement.

SMS & TCPA. Any SMS or text-based features referenced require prior express written consent per TCPA. mConsent provides consent language templates; practices are responsible for proper consent collection.

Trademarks & mockups. Product mockups on this page are illustrative displays. Patient names, balances, and details shown are entirely fictional. Dentrix® is a registered trademark of Henry Schein One, LLC. Eaglesoft® is a registered trademark of Patterson Companies, Inc. Open Dental Software is an independent product not affiliated with mConsent. PCMag rating claim refers to the underlying VoIP infrastructure provider.

Pricing & availability. Pricing, features, and availability are subject to change. For current pricing, visit /mconsent-pricing/. Questions: legal@mconsent.net.