By the time Jane walks in, the paperwork is already in.
Front desks don't need another dashboard. They need a check-in that mostly happens before the patient walks through the door — pre-visit forms on the patient's phone, a kiosk for anyone who needs it, SMS confirmations, balance follow-up by text. So your team can actually look up.
What a check-in looks like when it isn't driven from the desk
The same patient. The same Thursday morning. Designed so most of the desk-side work happens before the door opens.
Reminder & intake link
Two-way SMS designed to send Jane the appointment reminder and a tap-to-start link for forms. Subject to TCPA-compliant patient consent.
Forms on Jane's phone
Demographics, medical history, and HIPAA consent designed to be completed on the patient's own device, then written back to your PMS.
Kiosk picks up the rest
For anything Jane skipped (or for walk-ins), the iPad kiosk is designed to pick up where the phone left off — insurance card photo, signature.
Balance by text
mPayr text-to-pay designed to handle the leftover balance by message, instead of an awkward conversation at the desk. Subject to MSA2.
What Jane sees. What your desk sees.
Two ends of the same chart. Designed so neither side has to call the other to know what's done.
On Jane's phone
The reminder, the consent, the payment link — designed to be a few taps, not a download.
Quick reminder for your Thurs 10:30 AM visit. Tap to start your forms.
Tap to startSign on your phone or at the kiosk — either works.
Pay securely by text. STOP to opt out, msg & data rates may apply.
Pay by textOn your front-desk screen
The same chart, with status pills designed to make it visible at a glance who's done and who needs a hand.
Modules designed to help your front desk most
Front desks most often pair these two modules.
Paperless Intake
Pre-visit forms designed to attach signed consent and medical history to the chart so patients arrive with the paperwork already started.
Self Check-in Kiosk
iPad-based kiosk check-in designed to handle demographics, signatures, and insurance card capture without staff retyping.
Common questions from front desks
mConsent is designed to fit a few different check-in styles: pre-visit mobile forms sent before the appointment, in-office kiosk check-in on an iPad, or a combination of both. Which mix works for your practice is reviewed during onboarding so the workflow matches how your desk currently runs.
Patients receive a text or email link before the appointment (subject to TCPA-compliant patient consent for SMS). They tap the link, complete the forms on their phone, and the responses are designed to write back into your PMS so the chart is ready when they arrive. Message and data rates may apply for patients.
That's what the in-office kiosk is for. Patients who skip the pre-visit link, or who prefer not to use their own phone, can complete the same forms on an iPad at the front desk. The system is designed to pick up wherever the patient left off, so staff don't re-enter anything.
mConsent is designed to take recurring tasks — intake transcription, paper handling, confirmation calls, and balance follow-up — off the manual queue and move them to the patient's phone or to messaging. Outcomes vary by practice configuration, the modules enabled, and how the workflow is set up during onboarding.
mConsent is designed to work alongside Dentrix, Eaglesoft, Open Dental, and other major practice management systems. Patient-completed intake, communication confirmations, and payment records are designed to write back into your PMS. Specific field mapping is reviewed during onboarding.
mConsent operates as a Business Associate under HIPAA and executes a BAA with each customer. Patient data in transit is designed to use industry-standard encryption. Practices remain responsible for their own HIPAA Privacy Rule and Security Rule obligations, including workforce training and access controls within the practice.
See an arrival end to end — in your setup
A 20-minute walkthrough designed around how your desk currently checks patients in. We'll trace one arrival from SMS reminder to checkout balance, in your PMS, with your forms.
Prefer to read first? See the platform tour or download the 1-pager.
Capability described on this page is illustrative based on typical configurations; actual results vary by PMS version, network, and practice. Pricing and program terms are governed by the MSA at activation. mConsent operates as a Business Associate under HIPAA and executes a BAA with client practices.
Full Disclosures & Trademarks
Trademark Attribution
Dentrix is a trademark of Henry Schein One, LLC. Eaglesoft is a trademark of Patterson Dental Supply, Inc. Open Dental is a trademark of Open Dental Software, Inc. mConsent is not affiliated with, endorsed by, or sponsored by Henry Schein One, LLC, Patterson Dental Supply, Inc., or Open Dental Software, Inc. References to these products on this page are for informational and compatibility purposes only. All other trademarks are the property of their respective owners.
Capability Scope
Statements on this page describing how mConsent supports the front desk describe how the platform is designed to operate under typical configurations. Actual functionality depends on the modules of mConsent enabled in your contract, the version and configuration of your practice management system, and the workflows mapped during onboarding. mConsent does not promise feature parity across the full range of PMS versions, editions, or environments.
HIPAA & Security
mConsent operates as a Business Associate under HIPAA and executes a Business Associate Agreement (BAA) with each customer. The platform is designed to use industry-standard encryption for patient data in transit. Practices remain responsible for their own HIPAA Privacy Rule and Security Rule obligations, including workforce training, access controls within the practice's own environment, and the security of the practice management system installation. Use of mConsent does not, by itself, make a practice "HIPAA-compliant."
SMS, Voice & TCPA
Where any feature on this page sends a message to a patient — appointment reminders, check-in links, payment links, or AI-assisted call workflows — the system is designed to capture express patient consent and to honor opt-out requests consistent with the federal Telephone Consumer Protection Act (TCPA), state messaging laws, and carrier requirements. The practice is responsible for the lawful use of these features — including how it obtains, records, and refreshes consent.
Pricing & MSA
All commercial terms — including pricing, included modules, available integrations, support hours, and uptime objectives — are governed by the master services agreement (MSA), order form, and applicable schedules executed between mConsent and the practice. Where any commercial claim or service level is referenced on this page or in marketing materials, the binding terms are those in the executed MSA or order form.
Verified Statistics
The figure "5,000+ practices since 2017" referenced on this page reflects cumulative practices that have used mConsent since the platform's launch in 2017. Customer counts and platform usage figures are reviewed periodically and may not reflect a current point-in-time installed base.
Forward-looking & Illustrative Content
Product mockups, screenshots, phone screens, and kiosk illustrations on this page are illustrative and may not reflect the final visual design, available features, or behavior of the production product as deployed in your environment. Statements about future product capabilities are subject to change without notice. For binding scope, please refer to your executed MSA or order form.
