Sunrise Pediatric and Family Dentistry

Eliminating Paper Bottlenecks to Streamline Patient Consent Workflows

Digital Consent Forms · Paperless Intake · Front Desk Efficiency

How Sunrise Pediatric and Family Dentistry improved efficiency, accuracy, and patient experience with digital consent.

• Reduced delays in patient check-in and consent collection
• Improved staff efficiency and administrative workload
• Enhanced documentation accuracy and compliance readiness
• Streamlined patient experience with digital-first workflows

For many dental practices, consent management remains a manual, paper-heavy process, creating friction at nearly every step of the patient journey.

At Sunrise Pediatric and Family Dentistry, consent workflows relied entirely on physical documentation. Patients were required to review and sign forms in the office, while staff handled printing, scanning, filing, and storage. This approach introduced operational inefficiencies that extended beyond paperwork.

Delays in obtaining signatures slowed down patient check-in, often creating bottlenecks during busy hours. Staff time was consumed by administrative tasks rather than patient care, and manual processes increased the risk of errors and documentation inconsistencies.

The practice recognized a need to modernize its workflows, not just to digitize forms, but to improve speed, accuracy, and overall patient experience.

We relied on paper consent forms, which made the process slower and less efficient… leading to delays in obtaining signatures and longer wait times. Sunrise Pediatric and Family Dentistry

To address these challenges, Sunrise Pediatric and Family Dentistry implemented mConsent, transitioning from a fully manual process to a streamlined digital workflow.

The solution centered on enabling patients to complete and sign consent forms electronically, reducing dependency on in-office paperwork and eliminating redundant administrative steps. With digital access to forms, both patients and staff experienced a more seamless interaction.

Ease of use played a critical role in adoption. The onboarding process was completed efficiently, with both staff and patients adapting quickly to the new system. The intuitive interface ensured minimal disruption while delivering immediate workflow improvements.

Core capabilities included:

• Digital signatures, allowing patients to complete forms quickly and conveniently
• Centralized access to forms, improving visibility and organization
• Automated workflows, reducing manual handling and administrative burden

The shift was not just technological, it was operational. By removing paper from the process, the practice created a more efficient, scalable system aligned with modern patient expectations.

Following implementation, Sunrise Pediatric and Family Dentistry experienced meaningful improvements across both operational efficiency and patient engagement.

Administrative workload decreased as staff no longer needed to manage physical documents. Consent collection became faster and more reliable, reducing delays and improving patient flow throughout the day.

The practice also reported improvements in:

• Compliance and audit readiness
• Patient understanding of consent
• Staff workflow efficiency
• Documentation accuracy and error reduction

One of the most immediate benefits was the ability to complete consent forms in advance, eliminating day-of delays and enabling smoother clinical operations.

A same-day procedure ran smoothly because the patient signed forms digitally in advance, avoiding delays. Sunrise Pediatric and Family Dentistry

Beyond efficiency gains, the transformation allowed staff to refocus on higher-value activities, particularly patient care, rather than administrative tasks.

It has streamlined our workflow by eliminating paper forms, speeding up signatures, and letting staff focus more on patient care. Sunrise Pediatric and Family Dentistry