Think about how you choose a restaurant, a hotel, or even a plumber. You probably check reviews, right? Well, your dental patients do the exact same thing. In fact, over 90% of people say they read online reviews before picking a dentist. That’s not a trend, it’s the norm.
A five-star rating doesn’t just look good; it directly influences how many patients walk through your door. On the flip side, a few unanswered negative reviews can quietly steer prospective patients toward another provider.
This is where mConsent makes a big difference. It’s not just another review tool, it’s a system built specifically for dental and healthcare practices, helping you manage your online presence without adding more work to your already busy day.
Why Reputation Management Should Be a Priority
Dentists today face more competition than ever before. Patients have options, and they’re doing their homework online. Here’s what the data tells us:
Practices with more positive reviews show up higher in local search and get more clicks.
A strong star rating boosts trust, many people treat online reviews like personal recommendations.
Ignoring even a few bad reviews can have real consequences. Patients might not say anything in person but they’ll definitely post online.
The message is clear: Your online reputation can’t be an afterthought. You need a system in place that helps you gather great reviews, manage complaints, and stay ahead of the curve.
How mConsent Streamlines Reputation Management for Dentists
mConsent’s online reputation tools are designed to fit naturally into your daily workflow. There’s no extra software to learn, no third-party marketing team required, and no guesswork.
Let’s take a look at what makes it work so well:
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Automatic Review Requests—Sent at the Right Time
Timing is everything. With mConsent, patients automatically receive a review request via text message right after their appointment, when their experience is fresh and positive.
A simple message, a quick tap, and boom: they’re directed to leave a 5-star review on Google. It’s fast, easy, and it gets results.
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Texts Work-Plain and Simple
Emails often get ignored or end up in spam folders. But text messages? They get seen. In fact, mConsent’s review requests enjoy a 90% open rate. That’s a huge advantage when it comes to getting more reviews, faster.
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Keeps Negative Feedback Off Google
No one likes dealing with unhappy patients online. With mConsent, if a patient leaves a low satisfaction rating, they’re directed to a private feedback form, not your public review page. This lets you handle complaints discreetly and professionally.
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Everything in One Dashboard
You don’t have to bounce between platforms to see how your practice is doing. mConsent gathers both your Google reviews and private feedback in one simple dashboard. You’ll even get notifications when new reviews come in so you can respond quickly.
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Respond to Reviews Without Leaving the Platform
Whether you’re thanking a happy patient or addressing a concern, mConsent lets you reply directly to Google reviews right from your dashboard. This saves time and helps you show prospective patients that you’re engaged and professional.
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Real Practices, Real Results
Don’t just take our word for it. Dr. Wyckoff’s dental office gained over 100 new reviews in about three months using mConsent. That kind of traction leads to more visibility, more trust, and more booked appointments.
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Works With or Without Integration
mConsent integrates with major dental software like Dentrix, Eaglesoft, Open Dental, Dolphin, and Athena. But even if you’re not using one of those, the platform still works using a simple manual or semi-automated setup.
Why mConsent Outshines Generic Reputation Platforms
There are a lot of companies out there promising reputation management, but most of them were built for big corporations, not dental offices.
With services like Reputation.com or Reputation Rhino, you often get:
- Expensive packages with services you don’t need
- Platforms that don’t fit dental workflows
- Systems that require manual uploads or constant oversight
mConsent is different because it’s designed specifically for dental practices. It fits right into your existing workflow—no switching platforms, no complicated setup. Just turn it on, and it starts working.
A Quick Look at How It Works
Here’s how reputation management happens with mConsent:
- Patient checks out after their appointment.
- An SMS is automatically sent, asking them how satisfied they were.
- Happy patients get a direct link to leave a public Google review.
- Unhappy patients are guided to a private feedback form.
- Your dashboard updates in real-time with new reviews and feedback.
- You respond to Google reviews, all in one place.
- Your average rating climbs, and so does your search ranking.
Extra Features That Add Even More Value
- Google My Business Integration: mConsent keeps your business profile updated and helps you track how your reviews are influencing search behavior.
- Top Reviews for Marketing: With patient permission, you can highlight glowing reviews on your website, printed materials, or even your office TV screen.
- Insights You Can Use: Spot trends in staff feedback or patient experience so you can make meaningful improvements.
What It Means for Your Bottom Line
Here’s what practices see after using mConsent’s ORM tools:
| Benefit | Real-World Impact |
|---|---|
| More 5-star reviews | Better first impressions, more clicks, more patients |
| Higher search rankings | Outperform competitors locally |
| Clearer feedback | Spot issues and fix them quickly |
| Less admin work | Automation means fewer manual tasks |
| More new patients | Great reviews bring people through the door |
Even modest gains in your average star rating or review count can make a big difference in how your practice performs.
Why Dental Teams Choose mConsent
- Built for dental workflows
- Automates review requests
- Blocks public complaints
- Shows everything in one dashboard
- Works with your software
- Affordable and easy to use
- HIPAA-compliant and secure
In short, it’s everything your front desk team wishes they had time to do, done for them.
Getting Started Is Simple
- Step 1: Book a Demo
We’ll walk you through how mConsent fits into your workflow.
- Step 2: Quick Onboarding
Set up automated messages, customize your review requests, and link your Google profile.
- Step 3: Go Live
Start sending review requests automatically, patients respond within minutes.
- Step 4: Watch Your Reputation Grow
Your star rating goes up, your team spends less time chasing reviews, and more new patients find your office online.
Hear It From Your Peers
“We hit 100 new Google reviews in under 4 months—without extra work.” – Dr. Wyckoff
“Negative reviews used to be a pain. Now they’re handled quietly and quickly.” – Office Manager, Texas
Ready to Build the Reputation You Deserve?
mConsent’s online reputation management tool is the easiest way to grow trust, visibility, and revenue for your dental practice without needing to hire more staff or marketing experts.
Book your demo today and see why practices across the country trust mConsent to take their reviews and their reputation to the next level.
Frequently Asked Questions
1. How is this different from other review platforms?
A: mConsent is built for dental offices—everything is automated, integrated, and designed to work with your daily patient flow.
2. Will bad reviews still show up online?
A: No. Patients who aren’t satisfied are directed to a private feedback form instead of your Google listing.
3. Does this work with my current dental software?
A: Yes. mConsent integrates with most major platforms and can work manually if needed.
4. Can I respond to reviews within the system?
A: Absolutely. You can reply to all Google reviews right from the mConsent dashboard.
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