I was sitting with a dentist a few months ago, nice guy, busy practice, full schedule. He was frustrated. Production was actually up from last year. But the practice bank account? Not matching the effort. So we pulled his AR report. The 60-day column was thicker than it should be. The 90-day column existed at […]

For general dental practices offering orthodontic treatment, patient collections are no longer just a back-office task; they’re a long-term financial strategy. Unlike single-visit procedures, orthodontic cases in general practices often span 12-24+ months. That means your payment strategy must be built for the long haul, structured, automated, transparent, and predictable. With rising deductibles, higher out-of-pocket […]

If you’ve ever stood at the front desk at 5:45 PM, phone pressed to your ear, listening to hold music while a room full of patients waits and your front desk coordinator shoots you a desperate look, you know the scene. The insurance company is taking its sweet time, you’re trying to verify benefits for […]

For years, dental practices leaned on whatever payment tools were easiest at the moment: card terminals, paper statements, and eventually, popular third-party payment apps. Venmo. PayPal. Square. Zelle. They were familiar, quick to set up, and patients already knew how to use them. But convenience came at a cost. As dentistry became more digital, regulated, […]

From delayed bills to insurance confusion, mPayr billing disputes dental practices by tackling the root causes of frustration and payment delays. Imagine this: A patient receives a dental bill weeks after their appointment. The amount is higher than expected, and they’re confused and frustrated. Within minutes, they’re on the phone with your front desk, demanding […]

Dental and orthodontic offices have to deal with a lot more problems than they used to. The main goal remains to provide patients with the best clinical care possible, but practices are also dealing with rising costs, lower insurance reimbursements, staffing shortages, and patients who are more informed and want convenience, clarity, and flexibility at […]